Stop Revenue from Slipping Through the Cracks with the Unbilled Charges Report
Warehouse work doesn't always become a billable charge.
A shipment gets packed. A return gets processed. Storage is recorded. The work is completed, but somewhere along the way, a billing rule doesn't apply, a condition isn't met, or a new workflow isn't covered. The result is the same: revenue that's never invoiced.
The Unbilled Charges Report helps you find those gaps before they turn into lost revenue.
See every billing gap in one place
Instead of investigating invoices one at a time, the Unbilled Charges Report gives you an organization-wide view of operational work that wasn't converted into billable charges.
Review unbilled activity across every client, billing period, and service category from a single dashboard. Instantly see where billing gaps are occurring and prioritize the accounts that need attention.
Find the root cause faster
Every unbilled record can be traced back to its source.
Drill directly into the related order, shipment, return, storage activity, picking task, or kitting operation to understand exactly why a charge wasn't created. From there, you can determine whether a billing rule needs to be updated, a workflow has changed, or the activity was intentionally non-billable.
No more digging through individual invoices to piece the story together.
Review bills before they're finalized
One of the easiest ways to prevent missed revenue is to catch billing gaps before invoices are approved.
The report makes it easy to separate records attached to draft bills from those already associated with approved bills, giving your billing team a final quality check before invoices are sent. If unbilled activity exists on an approved bill, Warehance highlights it so nothing is overlooked.
Improve billing over time
The Unbilled Charges Report isn't just about finding individual mistakes—it's about improving your billing process.
Analyze trends by client and service category to identify recurring gaps, validate new client billing profiles, and ensure operational changes are reflected in your billing rules. As your warehouse evolves, you can quickly spot areas where billing needs to evolve with it.
Protect every billable dollar
Small billing gaps add up quickly.
The Unbilled Charges Report gives 3PLs the visibility they need to ensure completed warehouse work becomes captured revenue. By identifying missing charges before invoices are finalized, your team can improve billing accuracy, reduce revenue leakage, and confidently close every billing period knowing nothing was left behind.